Senior Product Manager (Business Applications Development)
Are you looking to own the customer-facing experience for JetBrains products, from how individuals and organisations buy and manage software to how licensing and entitlements work behind the scenes?
JetBrains creates intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on its products to solve real, complex problems. Its mission is to make development teams more productive and AI adoptable at scale.
In this role, you’ll lead the strategy for BAD (Business Application Development) Product. You’ll tackle the complex web of purchases, subscriptions, organisation administration, and usage-based services, ensuring customers have a smooth, coherent experience at every step. You’ll work closely with engineering, design, analytics, QA, and BAD Platform, as well as Sales, Customer Success, and Finance teams. You’ll have the autonomy to drive product discovery, validate hypotheses through data and experimentation, and define the long-term vision for the licensing and administration ecosystem.
Your responsibilities will include defining and executing the product vision, strategy, and roadmap for BAD Product systems; uncovering user friction through customer research, support data, telemetry, and internal feedback; mapping and improving end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration; identifying gaps, overlaps, and inconsistencies across subsystems to build a clear, unified user experience; partnering with engineering, design, analytics, and QA from early discovery through launch and continuous iteration; defining and tracking key product metrics for adoption, conversion, and support demand; and communicating product direction, trade-offs, and progress clearly to cross-functional stakeholders.
The role requires an ownership mindset, a focus on underlying problems and desired outcomes, comfort with technical complexity, trade-offs, and systems thinking, and a preference for quality, long-term sustainability, and user trust over short-term fixes. You should be able to make grounded decisions using customer research, analytics, and experimentation, and collaborate effectively across multidisciplinary teams and distinct business areas.
You’ll need a proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end; hands-on experience driving product discovery, user research, and roadmap prioritisation; experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders; experience making data-informed decisions using telemetry, product metrics, and experimentation; the ability to work comfortably alongside engineering teams on technical details, APIs, data models, and system integrations; and fluency in English.
Success means building a licensing and administration experience that feels seamless to users and resilient under the hood. You’ll bring clarity to ambiguous systems, simplify fragmented customer flows, and establish reliable product metrics. Ultimately, you’ll remove friction for millions of developers and administrators, allowing them to focus on their work.
JetBrains offers a strong base salary, a flexible work schedule with the freedom to work from home or from the office, extra time off, learning and development opportunities including conferences, courses, and language classes, relocation support, free meals and snacks, health and wellness benefits including on-site gyms or sports club stipends, and internal events. Some benefits may vary depending on location.